Robotic process automation uses computer software to process and automate routine and standardized tasks by emulating and integrating the human interacting within digital systems. The RPA robots make use of user interface to capture the data and manipulate applications just like a human does. They interpret, trigger responses and communicate with other systems in order to perform a vast variety of repetitive tasks.
Unlike traditional IT solutions, RPA is economical and deliver significant time savings. RPA is non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems. RPAs log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers and do more.
Customer service, Finance and Accounts, HR, logistics, Support, Operations, Order processing and Compliance are some of the areas in which RPA is extensively being used. Essentially, any high volume, business rules driven, repeatable process qualifies for automation. RPA can be an important tool in solving automation challenges and pushing organizations to grow into digital workplaces.
Our RPA team at EffOne worked extensively in Banking, Insurance, Telecom and Retail domains and our RPA practice encompasses all the phases involved in RPA implementation.